Last Updated: 27 September 2023
1. Shipping Methods and Timelines
At BizCardSG, we are committed to ensuring a seamless and efficient shipping experience for our customers, both locally and internationally. We offer the following shipping methods:
Local Shipping (Singapore):
- Standard Local Shipping: Estimated delivery within 3 – 6 business days.
International Shipping (UK, US, Canada, UAE, Australia, New Zealand, Asia, Africa):
- Standard International Shipping: Estimated delivery within 7 – 20 business days to most destinations.
Please note that shipping times may vary depending on the destination and any potential customs delays, which are beyond our control.
2. Shipping Costs
Shipping costs are calculated based on the destination, package weight, and shipping method selected at checkout. You can view the shipping cost for your order during the checkout process before finalizing your purchase.
3. Order Processing Time
Orders are typically processed and shipped within 3 business days after payment confirmation. Please note that business days do not include weekends or public holidays. If there are any delays in processing your order, we will notify you promptly.
4. Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package’s progress. You can use this tracking information to monitor the status and estimated delivery date of your order.
5. International Shipping
For international orders (UK, US, Canada, UAE, Australia, New Zealand, Asia, Africa), please be aware of any customs duties, taxes, or import fees that may be applicable in your country. These charges are not included in the purchase price or shipping cost and are the responsibility of the recipient.
6. Undeliverable Packages
In the event that a package is returned to us as undeliverable due to an incorrect address or other issues, we will attempt to contact you to resolve the matter. Additional shipping charges may apply for reshipping the package.
7. Refunds and Returns
Please refer to our Refund Policy for information on refunds and returns, including our policy on refunds for digital products.
8. Contact Information
If you have any questions or concerns about our shipping policy, please contact our customer support team at [email protected] or +1 (682) 214 0407. We are here to assist you with any inquiries related to shipping and delivery.
Thank you for choosing BizCardSG. We appreciate your business and strive to provide you with the best possible shopping experience.
